ConnectWise Cloud Backup: App Credential Abused in M365
If any tenant you run or manage ever consented to a ConnectWise or SkyKick app, disable those apps and audit the tenant today; attackers used the vendor's own credential to sign in as the app, so MFA did not stop them.
Must act: MSPs and organizations that use ConnectWise Cloud Backup (formerly SkyKick), Cloud Management or SaaS Security for Microsoft 365, including tenants that inherited these apps from a previous provider.
Can relax: Microsoft 365 tenants with no ConnectWise or SkyKick enterprise applications, and Google Workspace-only customers, with no evidence of exposure in the reporting so far.
- In every tenant, disable (do not delete) the ConnectWise Cloud Backup and ConnectWise/SkyKick Cloud Management enterprise apps by setting 'Enabled for users to sign-in?' to No.
- Remove any directory role a ConnectWise or SkyKick service principal holds that you did not grant, especially Global Administrator and Exchange Administrator.
- Review client secrets and certificates on every enterprise app and app registration for anything added since Oct 13, 2026 that you did not create, and remove it.